This Privacy Policy governs the manner in which Equity Settlements collects, uses, maintains and discloses information collected from users (each, a “User”) of the https://Equitysettlements.com.au/ website (“Site”). This privacy policy applies to the Site and all products and services offered by Equity Settlements.
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, subscribe to newsletters or tutorials, fill out an online form, or request a settlement quote. Users may be asked for, as appropriate, their name, email address, phone number, and in the case of the quote system, details pertaining to the property transaction.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.
Our Site may use cookies to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, some parts of the Site may not function properly.
Third parties, including Facebook, may use cookies, web beacons, and other storage technologies to collect or receive information provided by you on our Site and elsewhere on the internet and use that information to provide measurement services and target ads.
Residential Settlements may collect and use Users personal information for the following purposes:
To improve customer service – Information you provide helps us respond to your customer enquiries and quote requests more efficiently.
To personalise user experience – We may use information to understand how our Users as a group use the services and resources provided on our Site.
To follow up – We may use the email address and phone number provided by the User to follow-up on a reasonable number of times and at reasonable times of the day following the provision of the quote.